Draft as a starting point. Actual terms may differ pending legal review by both interested parties.
1. The service
TechAlpino provides an AI assistant that answers guest inquiries for hotels, restaurants and wineries, prepares bookings, adds them to the client's calendar and blocks rooms, tables or spaces to prevent double bookings, using integrations with the client's existing tools.
2. Owner approval
The client approves every booking, reply and offer before it is confirmed or sent. TechAlpino does not confirm bookings on the client's behalf without that approval.
3. No lock-in
Leave anytime. Managed plans include free setup (normally €690) when you stay 12 months. If you leave earlier, you pay only the unused part of the setup fee: €57.50 for each remaining month. Cancel with 30 days notice.
4. Pricing
Current plans, prices and limits are listed on the Services page.
5. Plan limits and fair use
Current plans, prices and limits are listed on the Services page.
6. WhatsApp fees
WhatsApp messages carry a small Meta fee of a few cents per message, passed through at cost with no markup.
7. VAT
Prices exclude VAT. For business clients in Italy and the EU, VAT is accounted for by the client under the reverse charge mechanism.
8. Guest data
The client is responsible for obtaining any consent required from its guests for the collection and processing of their data.
9. AI processing
Guest messages are processed by third party AI providers under zero data retention terms, so providers do not keep the content after processing.
10. Governing law
These terms are governed by the laws of the State of Utah, United States.
TechAlpino